Templates › Software & IT

IT and DevOps

Requests, incidents and changes in one place.

Your words

service › workstream › queue › ticket (and subtasks, change windows, sprints)

Columns

new → triaged → in progress → waiting → resolved

Example plan

Levels: Service › Workstream. An example only; edit it freely.

Task types

Incident, Request, Change

Extra fields

System, Impact

How it works

1. Choose the IT and DevOps template when you set up your workspace.
2. Your workspace uses the words service, workstream, queue and ticket.
3. Your boards start with the columns new, triaged, in progress, waiting, resolved.
4. Edit the example plan, or delete it and start your own.